decent stay but needs improvement

The location was convenient for accessing local attractions. The staff at the front desk were courteous and responsive to our requests. The lobby area was clean and well-maintained, which made a good first impression.

Check-in was a bit chaotic. our rooms weren't ready at the promised time.

Carpet was very dirty and stained.

The breakfast featuring local flavors was delightful.

Unfortunately, my experience at the hotel was disappointing. The carpet in the room was very dirty and had stains all over, which made it hard to feel comfortable. Additionally, I encountered a significant wait time at check-in, as there was nobody at the front desk when I arrived, leaving me feeling frustrated right from the start.

Comfortable Stay with Friendly Staff!

Had a great night stay! The staff greeted us warmly and accommodated our requests promptly. The breakfast included delicious local flavors like biscuits and gravy, which were delightful. Make sure to take advantage of the great AAA discounts offered for fantastic savings!

Just a good match for short stay in Harrisonburg with fantastic value for money. The breakfast box they provided was convenient, even if I couldn't taste it due to the early cut-off. Arrive early if you want to grab breakfast before it ends.

Wonderful staff made our stay enjoyable

During our recent stay, we were truly impressed by the impressive service from the staff, especially a front desk employee who went above and beyond to assist us with our room needs. The breakfast featured a delightful array of local flavors, with items like biscuits and gravy that were a hit with my family. The room was equipped with a mini-fridge which made it easy to store drinks and snacks, adding an extra layer of convenience.

The location is fantastic for families, just a mile from James Madison University, making it easy to explore the campus. My kids really enjoyed the breakfast. they said it was the best part of our stay.

My wife says that the bathroom amenities could be better for families.

Breakfast was good with a variety of choices. The room was clean and comfortable throughout our stay. The bed provided a great night's sleep. I appreciated the local dining options nearby. A pleasant experience! 😊

The front desk staff was exceptional, upgrading us to a bigger suite on a busy weekend, which was perfect for our family with young kids. The breakfast selection was fresh and well-prepared, with a variety of options my children enjoyed. However, the room's design was frustrating. the bathroom door’s placement made privacy difficult, and the bed’s metal braces posed a safety risk. Cleanliness was another concern, as the overall condition of the rooms fell short of expectations.

The staff was incredibly helpful and went out of their way to assist, which made a positive impact during the stay. However, the room felt cramped, and the bathroom sliding door didn't latch properly, leading to some awkward moments. There was also no fridge in the room, which was inconvenient.

The hotel provided a clean and safe environment with good service. The breakfast offered a variety of options, including bacon, eggs, and potatoes, ensuring a satisfying start to my day. The setting was conducive to business work, and the amenities such as the gym and business center were beneficial during my stay.

The room showed signs of wear, specifically with a stained carpet.